Privacy Policy

1. About This Policy

This Privacy Policy describes how Earnestly AI ("we," "us," or "our") collects, uses, and shares your personal information when you use our AI-powered influencer management platform and related services.

2. Information We Collect

2.1 Information You Provide Directly

• Account Information: Email address and password when you create an account
• Contact Inquiries: Name, email, phone number, company name, business interests, and messages when you contact us
• Influencer Profiles: Names, email addresses, phone numbers, biographical information, social media platform data, audience metrics, and business information
• Communication Data: Email content, subjects, timestamps, and conversation threads processed through our platform

2.2 Information Collected Automatically

• Technical Data: IP addresses, browser information, device identifiers, and user agent strings
• Usage Data: Login times, features used, and platform interactions
• Session Data: Authentication tokens and session identifiers

3. How We Use Your Information

We use your personal information for the following purposes:

3.1 Core Platform Services

• Providing AI-powered email response automation
• Managing influencer profiles and communications
• Tracking leads and business opportunities
• Maintaining conversation threads and email history
• Dashboard analytics and reporting

3.2 AI Processing

3.3 Other Uses

• User authentication and account management
• Customer support and troubleshooting
• Platform security and fraud prevention
• Legal compliance and dispute resolution
• Service improvement and development

4. Information Sharing and Disclosure

4.1 Third-Party Service Providers

We currently share information with:

• Google LLC: For AI-powered language processing through their LLM API

4.2 We Do NOT Share Information With

• Marketing partners or advertisers
• Data brokers or analytics companies
• Social media platforms (beyond necessary API functionality)
• Other third parties for commercial purposes

4.3 Legal Disclosures

We may disclose your information if required by law or to:

• Comply with legal obligations or court orders
• Protect our rights, property, or safety
• Prevent fraud or security threats
• Protect the rights and safety of our users

5. Data Security

We implement several security measures to protect your information:

• Password Security: User passwords are hashed using industry-standard algorithms
• Secure Transmission: Data is transmitted over secure, encrypted connections
• Access Controls: Limited access to personal data based on business need
• Regular Updates: We maintain and update our security measures regularly

6. Data Retention

We retain your personal information as follows:

• Account Data: Retained for as long as your account is active
• Communication Data: Stored indefinitely unless you request deletion
• Contact Inquiries: Retained until you request removal or we determine they're no longer needed
• Technical Logs: Typically retained for security and troubleshooting purposes for up to 2 years

You may request deletion of your data at any time by contacting us at support@earnestly.ai.

7. Your Rights and Choices

7.1 GDPR Rights (EU Users)

If you're located in the European Union, you have the following rights:

• Access: Request copies of your personal data
• Rectification: Correct inaccurate or incomplete data
• Erasure: Request deletion of your personal data
• Portability: Receive your data in a machine-readable format
• Restriction: Limit how we process your data
• Objection: Object to processing based on legitimate interests
• Withdraw Consent: Withdraw consent where processing is based on consent

7.2 CCPA Rights (California Users)

If you're a California resident, you have the right to:

• Know: Request information about data collection and sharing
• Delete: Request deletion of personal information
• Opt-Out: Opt out of the sale of personal information (Note: We do not sell personal information)
• Non-Discrimination: Receive equal service regardless of privacy rights exercised

7.3 How to Exercise Your Rights

To exercise any of these rights, please contact us at support@earnestly.ai with:

• Your full name and email address associated with your account
• A clear description of the right you want to exercise
• Any specific information or data you're referring to

We will respond to your request within 30 days (or as required by applicable law).

8. International Data Transfers

As we serve users worldwide, your information may be transferred to and processed in countries other than your own, including:

• Czech Republic (where our primary operations are located)
• Other countries where our service providers operate

We ensure that all international transfers comply with applicable data protection laws and implement appropriate safeguards.

9. Children's Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will delete such information promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. When we make changes, we will:

• Update the "Last Updated" date at the top of this policy
• Notify users of significant changes via email or platform notifications
• Post the updated policy on our website

Your continued use of our services after any changes indicates your acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

12. Supervisory Authority

If you're located in the EU and have concerns about our data processing that we cannot resolve, you have the right to lodge a complaint with your local data protection supervisory authority.

For Czech Republic residents, the supervisory authority is:

Úřad pro ochranu osobních údajů (Office for Personal Data Protection)
Website: www.uoou.cz